1. Introduction

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Alpha Educon ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website (www.alphaeducon.com) and tells you about your privacy rights and how the law protects you.

This policy is designed to comply with:

• EU Regulation 2016/679 (General Data Protection Regulation - GDPR).

• Serbian Law on Personal Data Protection (Zakon o zaštiti podataka o ličnosti, "Sl. glasnik RS", br. 87/2018).

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2. The Data We Collect About You

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We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: Name, surname, username, or similar identifier.

• Contact Data: Email address, telephone numbers, and physical address.

• Academic/Professional Data: Educational background, transcripts, CVs (if provided via application forms).

• Technical Data: IP address, browser type, time zone setting, and location.

• Usage Data: Information about how you use our website and services.

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3. How We Collect Your Data

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• Direct Interactions: You may give us your data by filling in forms or by corresponding with us by post, phone, or email.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies.

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4. Legal Basis for Processing

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Under Serbian and EU law, we only process your data when we have a legal basis:

• Consent: Where you have given clear consent (e.g., subscribing to a newsletter).

• Contractual Necessity: Where it is necessary for a contract we have with you (e.g., processing an admission application).

• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

• Legitimate Interests: For our business interests (e.g., improving our website), provided your rights do not override those interests.

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5. Data Storage and Retention

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We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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6. International Transfers

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If we transfer your data outside of Serbia or the EEA (European Economic Area), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transfer to countries that have been deemed to provide an adequate level of protection by the European Commission or the Serbian Commissioner for Information of Public Importance and Personal Data Protection.

• Use of specific Standard Contractual Clauses (SCCs) approved for use.

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7. Your Legal Rights

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Under both GDPR and Serbian law, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate data.

• Right to Erasure ("Right to be Forgotten"):

• Request deletion of your data.

• Right to Object: Object to the processing of your data for direct marketing.

• Right to Data Portability: Request the transfer of your data to another party.

• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

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8. Contact Details & Supervision

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If you have any questions about this privacy policy or our privacy practices, please contact us:

 

Email: privacy@alphaeducon.com

Address: Radnička 15/2, 21000 Novi Sad, Serbia

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Supervisory Authorities:

• In Serbia: You have the right to lodge a complaint at any time to the Commissioner for Information of Public Importance and Personal Data Protection (Poverenik za informacije od javnog značaja i zaštitu podataka o ličnosti).

• In the EU: You can contact your local Data Protection Authority.